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Cumberland Healthcare
1110 Seventh Avenue
Cumberland, WI 54829

Business Hours:
Monday - Friday from 8:00am - 4:30pm

General Number
(715) 822-7200

General Fax
(715) 822-6201

Email: info@cumberlandhealthcare.com
Website: cumberlandhealthcare.com
Frequently Asked Questions



What is the myEasyMatch® Code?

The myEasyMatch® code is a number unique to your document that allows us to identify your specific account and properly address your electronic delivery or payment needs.

 

Where is the myEasyMatch Code?

The myEasyMatch® code is printed on your document.  See the payment or enrollment tab for a sample document image with the code circled in red.

 

When will my payment be posted to my account?
Your payment will be processed and posted to your account within seven business days. A receipt confirming your payment will also be e-mailed to you.

 

Is there a charge for making a payment online?

No, there is no charge for online payments through mySecureBill®.

 

Who should I contact if I don’t receive my payment confirmation email?

If any questions arise please reference the “Contact us” section on the left side of your screen.

 

Where do I find the verification number on my credit card?
The card verification number is a three-digit number on the back of Visa/MasterCard/Discover or a four-digit number on the front of American Express.

How do I make a one-time payment if I don’t have a myEasyMatch code?

On the mySecureBill® home screen, click on the “Make payment” button and select the “Don’t have a statement?” link.  Fill in the required fields, select payment method and click “Continue.” From here you will be able to complete the payment process. If you do not see the “Don’t Have a Statement?” link, please reference the “Contact Us” box on the left side of your screen for customer service contact information.